Visitor Registration

We have been to many events, exhibitions, and trade shows. We always wondered why the visitor registration process has not been handled the way it should be. In most of the events, either there is a long queue or a longer time at registration desks for on-the-spot registrations. Or locating the badges goes into a loop for people with pre-registration. And this is not the way to make a good first impression with your visitors in any event.

During one of the major conferences on Information Technology, the registration process was broken and not effective at all. We have been to a Healthcare Expo and the visitor registration process was not there at all. One of the recent machine tool expos ran out of paper-based registration forms right at the start of the expo at 10 am itself.

We are surprised that many event organizers either pay less attention to the visitor registration process or do not use proper tools or technologies. Many times the registration process is left to people who are free, left to their own course and destiny. The end result is a bad experience for visitors and a lack of well-qualified information for organizers.

What is the objective of organizing exhibitions and trade shows? It is to benefit visitors and exhibitors and provide opportunities for people to meet and talk to each other. The objective of organizing exhibitions and trade shows is to help find products and services for visitors and to help exhibitors to find prospective and semi-qualified buyers.

As an event or tradeshow organizer, if I do not know who all visited my exhibition, what is their profile, and which industry they belong to – there is no way I can sell or promote the next event to the same set of visitors in a compelling way.

We understand organizing trade shows – be it small or big – is a project by itself and complex. In the process of running around to fix many things – receiving dignitaries, answering media, answering questions from exhibitors, making sure utilities like water and electricity are available – the event registration takes a back seat and is left to whoever is available with whatever tools come to rescue.

These are the problems we typically face. The bad news is – these problems impact visitors or delegates and reduce the probability of them coming to the next edition or they leave the current tradeshow unsatisfied. But the good news is – we can fix it. The great news is – today we have technology and tools that address the above issues.

HelloLeads CRM

For event organizers like you, technology and tools (like REGI from HelloLeads.io) can make your life easy, enjoyable and effective during expos and trade shows. REGI is path-breaking a mobile-based self-registration solution for events big or small, simple or complex. Using REGI technology visitors can pre-register or register on the post, using their own mobile phones. With e-badges, they can print and bring the badges with QR codes. Or with m-badges, the badges can be made available on the mobile phone itself. The new technology also makes sharing of information by visitors with exhibitors simple, easy, and fun. REGI guarantees a great first impression with visitors and guarantees qualified information at your fingertips to enhance current and future events.

Using technology and proper process, you can improve the current registration process and the way you share information with tradeshow stakeholders. You can reduce the time spent by visitors at registration desks. You can save the time of support staff and improve the experience of visitors. Whatever the nature and size of the tradeshow, you can still make a good first impression on your visitors and make their visit memorable & useful.

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Categories: Trade shows

Linda

Linda

Linda is Customer Success Manager at HelloLeads. She like to help customers in improving lead management and in accelerating sales. Linda's interests include reading books and writing on business, work and life related subject matters.

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