{"id":8666,"date":"2022-08-18T13:39:25","date_gmt":"2022-08-18T13:39:25","guid":{"rendered":"https:\/\/www.helloleads.io\/blog\/?p=8666"},"modified":"2022-09-13T10:42:47","modified_gmt":"2022-09-13T10:42:47","slug":"the-7-best-live-chat-apps-for-sales-in-2022","status":"publish","type":"post","link":"https:\/\/www.helloleads.io\/blog\/all\/product\/the-7-best-live-chat-apps-for-sales-in-2022\/","title":{"rendered":"The 7 best live chat apps for sales in 2022"},"content":{"rendered":"\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"697\" height=\"441\" src=\"https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2022\/08\/7-best-live-chat-apps-for-sales-in-2022.png\" alt=\"7 best live chat apps for sales in 2022\" title=\"7 best live chat apps for sales in 2022\" class=\"wp-image-8667\" srcset=\"https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2022\/08\/7-best-live-chat-apps-for-sales-in-2022.png 697w, https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2022\/08\/7-best-live-chat-apps-for-sales-in-2022-300x190.png 300w\" sizes=\"auto, (max-width: 697px) 100vw, 697px\" \/><\/figure><\/div>\n\n\n\n<p>Do you want to up your <a rel=\"noreferrer noopener\" aria-label=\"sales (opens in a new tab)\" title=\"Sales CRM\" href=\"https:\/\/www.helloleads.io\/blog\/all\/productivity-ideas-and-tools\/why-does-your-small-business-need-a-good-sales-engagement-platform\/\" target=\"_blank\"><strong>sales<\/strong><\/a> game? Did you know that 79% of the customers, when interacting with a business, prefer live chat? The use of live chat is not only limited to customer service anymore but it is also used by most <a rel=\"noreferrer noopener\" aria-label=\"businesses (opens in a new tab)\" title=\"Small Business CRM\" href=\"https:\/\/www.helloleads.io\/\" target=\"_blank\"><strong>businesses<\/strong><\/a> to nurture leads and increase sales. Your business can increase revenue by offering live chat to visitors and customers. Live chat for sales is thus no longer an option, but a requirement. <\/p>\n\n\n\n<p>What apps should you look at for the most effective <a href=\"https:\/\/app.helloleads.io\/index.php\/app\/account\/register\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"sales (opens in a new tab)\">sales<\/a> features?<\/p>\n\n\n\n<p>Listed below are the best live chat support apps for sales. <\/p>\n\n\n\n<p><strong>1. LiveChat<\/strong><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"975\" height=\"477\" src=\"https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2022\/08\/LiveChat-1.png\" alt=\"LiveChat\" title=\"LiveChat\" class=\"wp-image-8671\" srcset=\"https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2022\/08\/LiveChat-1.png 975w, https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2022\/08\/LiveChat-1-300x147.png 300w, https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2022\/08\/LiveChat-1-768x376.png 768w\" sizes=\"auto, (max-width: 975px) 100vw, 975px\" \/><\/figure><\/div>\n\n\n\n<p>LiveChat is an online customer support software service and it\u2019s a tool to communicate with customers. Using LiveChat enables integration with 200+ tools like Email, WhatsApp, Messenger, SMS, etc. LiveChat has a type testing feature on their website, so you can test your skill in typing. LiveChat has been used in around 150 countries.<\/p>\n\n\n\n<p>LiveChat also helps to show your brand or product\nas a card. The features of LiveChat are chat tags, rich message contents, chat\narchives, chat transfer, chat ratings, notifications, and file sharing.<\/p>\n\n\n\n<p>And also, you can get chat reports, data\nreports, ticket reports, and customer reports. Then your messages will be encrypted,\nit has high security.<\/p>\n\n\n\n<p>They have different categories of pricing, for\nstarters &#8211; $16\/month, for the team &#8211; $33\/month and for business &#8211; $50\/month.<\/p>\n\n\n\n<p><strong>2. Drift<\/strong><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"975\" height=\"475\" src=\"https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2022\/08\/Drift.png\" alt=\"Drift\" title=\"Drift\" class=\"wp-image-8672\" srcset=\"https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2022\/08\/Drift.png 975w, https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2022\/08\/Drift-300x146.png 300w, https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2022\/08\/Drift-768x374.png 768w\" sizes=\"auto, (max-width: 975px) 100vw, 975px\" \/><\/figure><\/div>\n\n\n\n<p>Drift\nis another live chat platform for sales and marketing. It provides benefits through\nfeatures of having live chat and chatbots with targeted chats and messages. Drift\nalso allows you to send highly personalized messages to specific store\nvisitors\/customers, which increases engagement. It enables you to automate\nparts of the chat process, such as lead qualification, meeting scheduling\nassistance, and converting prospects more quickly. Drift follows the strategy of\ngetting more interaction by chatting than marketing. Drift was used by around\n5000+ customers. Drift can be used on websites, Mac, Windows, iOS, and Android.\n<\/p>\n\n\n\n<p>Drift is best for customizing the needs of users. The features of drift are chatbots, geo-targeting, offline access, and targeted messaging for business. And it is possible to report dashboards and is easy to use. <\/p>\n\n\n\n<p>Drift has different plans of pricing such as premium, advanced, and enterprise. <\/p>\n\n\n\n<p><strong>3. Chatra<\/strong><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"976\" height=\"477\" src=\"https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2022\/08\/Chatra.png\" alt=\"Chatra\" title=\"Chatra\" class=\"wp-image-8673\" srcset=\"https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2022\/08\/Chatra.png 976w, https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2022\/08\/Chatra-300x147.png 300w, https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2022\/08\/Chatra-768x375.png 768w\" sizes=\"auto, (max-width: 976px) 100vw, 976px\" \/><\/figure><\/div>\n\n\n\n<p>Chatra is mainly for live chat, chatbots, email, and social messaging. And also a possible way to communicate through email, Instagram, and Facebook.  <\/p>\n\n\n\n<p>It has a pricing plan from free to essential and pro. The free plan has the features of online and offline chat widgets, basic visitor information, and notifications, available on Mac, iOS, Windows, and Mac desktops. &nbsp;<\/p>\n\n\n\n<p>The pricing for the essential plan is $17\/month and for Pro, it is $23\/month with extra features such as agent productivity, chat functions, and analytics report generation. <\/p>\n\n\n\n<p><strong>4. Smartsupp<\/strong><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"975\" height=\"421\" src=\"https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2022\/08\/Smartsupp.png\" alt=\"Smartsupp\" title=\"Smartsupp\" class=\"wp-image-8674\" srcset=\"https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2022\/08\/Smartsupp.png 975w, https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2022\/08\/Smartsupp-300x130.png 300w, https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2022\/08\/Smartsupp-768x332.png 768w\" sizes=\"auto, (max-width: 975px) 100vw, 975px\" \/><\/figure><\/div>\n\n\n\n<p>Smartsupp\nis a live chat software for small businesses. It is also an online shopping\nassistant. It has the features of chatbots, live chat, and recording videos.\nUsing Smartsupp helps you improve sales and reduce effort. You can customize using\nchat box API. It has a free plan and allows up to 100 conversations.<\/p>\n\n\n\n<p>Pricing for the standard plan is up to 19.5 USD\/month with more benefits. The Pro plan pricing is 48 USD\/month with more benefits. <\/p>\n\n\n\n<p>Apart from this, they provide a 15-day money-back guarantee. <\/p>\n\n\n\n<p><strong>5. LiveAgent<\/strong><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"975\" height=\"463\" src=\"https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2022\/08\/LiveAgent.png\" alt=\"LiveAgent\" title=\"LiveAgent\" class=\"wp-image-8675\" srcset=\"https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2022\/08\/LiveAgent.png 975w, https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2022\/08\/LiveAgent-300x142.png 300w, https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2022\/08\/LiveAgent-768x365.png 768w\" sizes=\"auto, (max-width: 975px) 100vw, 975px\" \/><\/figure><\/div>\n\n\n\n<p>LiveAgent\nis an all-in-one help desk software. You can integrate up to 206 tools. The\nwidget for live chat is stylish and provides personalized real-time support.\nThe live chat window has the features of the ticket, unlimited call recordings,\nand automatic chat routing and suitable for inbound and outbound calling.<\/p>\n\n\n\n<p>This LiveAgent has the best features of contact fields, contact form gallery, contact groups, file sharing, and email. <\/p>\n\n\n\n<p>LiveAgent has pricing plans from free to $15\/agent\/month, $29\/agent\/month, and finally, the version with all the benefits of LiveAgent costs&nbsp; $49\/agent\/month. <\/p>\n\n\n\n<p><strong>6. Tidio<\/strong><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"975\" height=\"459\" src=\"https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2022\/08\/Tidio.png\" alt=\"Tidio\" title=\"Tidio\" class=\"wp-image-8676\" srcset=\"https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2022\/08\/Tidio.png 975w, https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2022\/08\/Tidio-300x141.png 300w, https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2022\/08\/Tidio-768x362.png 768w\" sizes=\"auto, (max-width: 975px) 100vw, 975px\" \/><\/figure><\/div>\n\n\n\n<p>Tidio is a live chat and chatbot application for sales. Live chat is for communicating with customers and Chatbots are for automating sales. Tidio has the features of visitors list view preview, email integration, Instagram, and messenger integration. Its email notification feature also makes it simple to track and respond to missed live chat messages. <\/p>\n\n\n\n<p>The pricing plans start from 39 USD\/month for chatbots and 19 USD\/month for the communicator. If you subscribe to an annual plan, you can get 2 months free. <\/p>\n\n\n\n<p><strong style=\"font-size: 19px\">7. HelpCrunch<\/strong><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"975\" height=\"477\" src=\"https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2022\/08\/Helpcrunch.png\" alt=\"Helpcrunch\" title=\"HelpCrunch\" class=\"wp-image-8677\" srcset=\"https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2022\/08\/Helpcrunch.png 975w, https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2022\/08\/Helpcrunch-300x147.png 300w, https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2022\/08\/Helpcrunch-768x376.png 768w\" sizes=\"auto, (max-width: 975px) 100vw, 975px\" \/><\/figure><\/div>\n\n\n\n<p>HelpCrunch\nis a live chat software for communicating with customers. HelpCrunch also\nprovides email marketing, a help desk, and more tools. <\/p>\n\n\n\n<p>The\nauto message is the best feature, customizable, and easy to use.<\/p>\n\n\n\n<p>HelpCrunch\nhas useful tutorials, an easy-to-use interface, and automated messages to help\nwith lead generation and sales closing.<\/p>\n\n\n\n<p>It has the pricing plans of basic &#8211; $15\/user\/month, pro plan pricing- $25\/user\/month, and the last plan for enterprise is customizable. I hope that these will help you figure out the best live chatting application for your business and up your sales game! <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Do you want to up your sales game? Did you know that 79% of the customers, when interacting with a business, prefer live chat? The use of live chat is not only limited to customer service anymore but it is also used by most businesses to nurture leads and increase [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":8667,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[7,15,19,8,4],"tags":[1426,1425,1430,1428,1424,1422,30,1423,1427,1429],"class_list":["post-8666","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-best-practices","category-business-benefits","category-improving-sales","category-marketing-and-sales","category-product","tag-chatra","tag-drift","tag-helpcrunch","tag-liveagent","tag-livechat","tag-livechatapps","tag-sales","tag-saleslivechatapps","tag-smartsupp","tag-tidio"],"aioseo_notices":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The 7 best live chat apps for sales in 2022 - HelloLeads Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.helloleads.io\/blog\/all\/product\/the-7-best-live-chat-apps-for-sales-in-2022\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The 7 best live chat apps for sales in 2022 - HelloLeads Blog\" \/>\n<meta property=\"og:description\" content=\"Do you want to up your sales game? 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The use of live chat is not only limited to customer service anymore but it is also used by most businesses to nurture leads and increase [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.helloleads.io\/blog\/all\/product\/the-7-best-live-chat-apps-for-sales-in-2022\/\" \/>\n<meta property=\"og:site_name\" content=\"HelloLeads Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/HelloLeads.io\" \/>\n<meta property=\"article:published_time\" content=\"2022-08-18T13:39:25+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-09-13T10:42:47+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2022\/08\/7-best-live-chat-apps-for-sales-in-2022.png\" \/>\n\t<meta property=\"og:image:width\" content=\"697\" \/>\n\t<meta property=\"og:image:height\" content=\"441\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Sowmiya C\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@HelloLeads_io\" \/>\n<meta name=\"twitter:site\" content=\"@HelloLeads_io\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Sowmiya C\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.helloleads.io\/blog\/all\/product\/the-7-best-live-chat-apps-for-sales-in-2022\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.helloleads.io\/blog\/all\/product\/the-7-best-live-chat-apps-for-sales-in-2022\/\"},\"author\":{\"name\":\"Sowmiya C\",\"@id\":\"https:\/\/www.helloleads.io\/blog\/#\/schema\/person\/e2ec08f331a7b70509b723a1801742f9\"},\"headline\":\"The 7 best live chat apps for sales in 2022\",\"datePublished\":\"2022-08-18T13:39:25+00:00\",\"dateModified\":\"2022-09-13T10:42:47+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.helloleads.io\/blog\/all\/product\/the-7-best-live-chat-apps-for-sales-in-2022\/\"},\"wordCount\":826,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.helloleads.io\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.helloleads.io\/blog\/all\/product\/the-7-best-live-chat-apps-for-sales-in-2022\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2022\/08\/7-best-live-chat-apps-for-sales-in-2022.png\",\"keywords\":[\"#Chatra\",\"#Drift\",\"#HelpCrunch\",\"#LiveAgent\",\"#Livechat\",\"#livechatapps\",\"#sales\",\"#saleslivechatapps\",\"#Smartsupp\",\"#Tidio\"],\"articleSection\":[\"Best Practices\",\"Business Benefits\",\"Improving sales\",\"Marketing &amp; 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