{"id":2660,"date":"2020-12-11T13:31:04","date_gmt":"2020-12-11T13:31:04","guid":{"rendered":"https:\/\/www.helloleads.io\/blog\/?p=2660"},"modified":"2022-09-02T11:12:11","modified_gmt":"2022-09-02T11:12:11","slug":"boost-sales-using-inside-sales","status":"publish","type":"post","link":"https:\/\/www.helloleads.io\/blog\/all\/improving-sales\/boost-sales-using-inside-sales\/","title":{"rendered":"Are You Making Use Of Inside Sales To Boost Sales?"},"content":{"rendered":"\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"697\" height=\"441\" src=\"https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2022\/07\/Inside-Sales-to-Boost-Sales.jpg\" alt=\"Sales CRM\" title=\"Sales CRM\" class=\"wp-image-7763\" srcset=\"https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2022\/07\/Inside-Sales-to-Boost-Sales.jpg 697w, https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2022\/07\/Inside-Sales-to-Boost-Sales-300x190.jpg 300w\" sizes=\"auto, (max-width: 697px) 100vw, 697px\" \/><\/figure><\/div>\n\n\n\n<p>The advancement in technology has changed the\nlandscape of sales in the last few decades and has led to the rise of inside\nsales. Still, most of the businesses adopt outside sales for selling products\nand services. On the other hand, using inside sales provides many benefits\nincluding reduced cost of customer acquisitions. <\/p>\n\n\n\n<p>Today, inside <a href=\"https:\/\/www.helloleads.io\/blog\/all\/beginners-guide-building-a-super-sales-funnel-for-your-small-business\/\" title=\"Sales CRM\"><strong>sales<\/strong><\/a> is the most prevalent sales model for sales organizations in B2B, Technology, SaaS and a variety of B2C industries. <\/p>\n\n\n\n<p>In this beginner\u2019s guide, we will walk you\nthrough what is inside sales, the importance of having an inside sales team and\nthe list of tools that can help your inside sales team to work efficiently.<\/p>\n\n\n\n<p><strong>What\nis inside sales?<\/strong><\/p>\n\n\n\n<p>Inside <a href=\"https:\/\/www.helloleads.io\/blog\/all\/sales-process-a-roadmap-to-close-deals-faster\/\" title=\"Sales CRM\"><strong>sales<\/strong><\/a> is the process of identifying, nurturing and turning leads into customers remotely. The most common method of inside selling is through the website, email or over the phone.<\/p>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>\n  <strong>Inside\n  sales<\/strong>\n  <\/td><td>\n  <strong>Outside\n  sales<\/strong>\n  <\/td><\/tr><tr><td>Salesperson conduct business remotely through tools   such as phone calls and emails    <\/td><td>Salesperson   conduct business in-person, often traveling to the customer\u2019s location    <\/td><\/tr><tr><td>Cost-effective   sales model as it requires only computer, software and internet connectivity   <\/td><td>Expensive sales model, which includes travel cost   <\/td><\/tr><tr><td>Shorter sales cycle because of the lesser   likelihood of face-to-face interaction   <\/td><td>Longer   sales cycle because they have a lot of preparation work to do   <\/td><\/tr><tr><td>Rely on the phone,   email, CRM software (such as www.HelloLeads.io) and web conferencing tools to   communicate with prospects   <\/td><td>Rely on phone and email to schedule in-person meetings   and CRM software to update the status of deals   <\/td><\/tr><tr><td>Show confidence about the product or the service   they sell   <\/td><td>Foster   stronger and longer-lasting relationships with their clients   <\/td><\/tr><\/tbody><\/table>\n\n\n\n<style>\n\n.call-to-action {\n    margin-bottom: 40px;\n    margin-top: 40px;\n    padding: 20px;\n    box-shadow: 0 0 10px rgb(0 0 0 \/ 14%);\n    background-image: linear-gradient(to right, rgb(0, 136, 122), rgb(51, 139, 147));\n    border-radius: 5px;\n}\n\n.para-h2-call-to-action {\n    color: #fff;\n    font-size: 25px;\n    font-weight: 500;\n}\n.btn-signup {\n    background: #fff;\n    color: #288a8e!important;\n    font-weight: bold;\n    letter-spacing: 1px;\n    display: inline-block;\n    padding: 12px 30px;\n    border-radius: 8px;\n    font-size: 20px;\n    text-decoration:none;\n    border-radius: 10px!important;\n}\n.btn-signup:hover{\n\tbackground-color: #ececec;\n}\n.text-center {\n    text-align: center!important;\n}\n<\/style>\n<div class=\"call-to-action text-center\">\n              <span class=\"para-h2-call-to-action\">Try Sales CRM for your Small Business today.<\/span>\n\n              <a href=\"https:\/\/app.helloleads.io\/index.php\/app\/account\/register\" target=\"_blank\" class=\"btn btn-signup\" rel=\"noopener noreferrer\">Sign Up Now<\/a>\n            <\/div>\n\n\n\n<p><strong>Why do you need an inside sales team?<\/strong><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignright\"><img loading=\"lazy\" decoding=\"async\" width=\"146\" height=\"132\" src=\"https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2020\/12\/Increase-collaboration.png\" alt=\"\" class=\"wp-image-2662\"\/><\/figure><\/div>\n\n\n\n<p><strong>Increase collaboration: <\/strong>Inside sales promotes collaborative work   involving the team, manager and the sales team members which facilitates   better team cohesion.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignright\"><img loading=\"lazy\" decoding=\"async\" width=\"146\" height=\"132\" src=\"https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2020\/12\/Enhance-productivity.png\" alt=\"\" class=\"wp-image-2663\"\/><\/figure><\/div>\n\n\n\n<p><strong>Enhance productivity: <\/strong><a href=\"https:\/\/www.helloleads.io\/blog\/all\/sales-cycle-make-your-sales-cycle-run-better-faster\/\" title=\"Sales CRM\"><strong>Sales<\/strong><\/a> people, with inside sales, can   contact and do business with more number of leads over call without spending time on travel.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignright is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2020\/12\/Reduce-acquisition-cost-1.png\" alt=\"\" class=\"wp-image-2665\" width=\"153\" height=\"153\" srcset=\"https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2020\/12\/Reduce-acquisition-cost-1.png 224w, https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2020\/12\/Reduce-acquisition-cost-1-150x150.png 150w\" sizes=\"auto, (max-width: 153px) 100vw, 153px\" \/><\/figure><\/div>\n\n\n\n<p><strong>Reduce acquisition cost: <\/strong>Since sales team members acquire leads via phone and email, with a little investment a large number of potential contacts can be acquired. <\/p>\n\n\n\n<p><strong>Skills of an inside sales team <\/strong><\/p>\n\n\n\n<p><strong>1. Communication skills<\/strong><\/p>\n\n\n\n<p>It is crucial to have good tone, pitch and clarity in speech since your communication with customers is over the phone. Sales professionals should try to subtly mirror the prospect\u2019s tone of voice and style of talking. This helps prospects feel familiar and comfortable and also helps you to create rapport.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"624\" height=\"257\" src=\"https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2022\/03\/3.jpg\" alt=\"Sales CRM\" title=\"Sales CRM\" class=\"wp-image-4959\" srcset=\"https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2022\/03\/3.jpg 624w, https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2022\/03\/3-300x124.jpg 300w\" sizes=\"auto, (max-width: 624px) 100vw, 624px\" \/><\/figure><\/div>\n\n\n\n<p><strong>2. Active listening skills<\/strong><\/p>\n\n\n\n<p>Sales professionals and sales executives should actively listen to the conversations of prospects. Great listening skills can help you to understand more about your prospect\u2019s business requirements and current pain points. This can help you to sell more effectively and offer a better solution.<\/p>\n\n\n\n<p><strong>3. Prospecting skills<\/strong><\/p>\n\n\n\n<p>As an inside salesperson, it is important to have good prospecting skills. It is always better to research about your prospect before you make your first contact with them. <\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"598\" height=\"246\" src=\"https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2022\/03\/4.jpg\" alt=\"Sales CRM\" title=\"Sales CRM\" class=\"wp-image-4960\" srcset=\"https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2022\/03\/4.jpg 598w, https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2022\/03\/4-300x123.jpg 300w\" sizes=\"auto, (max-width: 598px) 100vw, 598px\" \/><\/figure><\/div>\n\n\n\n<p><strong>4. Product knowledge<\/strong><\/p>\n\n\n\n<p>You should have adequate product knowledge on how the product works and what business value it offers. So, it is important to spend time researching what you are selling. With good product knowledge, salespersons can craft their sales pitch and highlight the best features of the product to suit the customers need and to solve their current challenge.<\/p>\n\n\n\n<p><strong>5. Demo skills<\/strong><\/p>\n\n\n\n<p>Apart from understanding the product, sales associates and sales executives should be able to communicate how their product or service meets a prospect\u2019s needs. <a href=\"https:\/\/www.helloleads.io\/blog\/all\/insurance\/do-ensure-your-sales-team-with-right-lead-management-tool-be-insured-of-increased-policy-sales\/\" title=\"Sales CRM\"><strong>Sales team members<\/strong><\/a> need to understand the prospect\u2019s pain points and actively demonstrate the features and benefits of their product and service offerings that solves their pain points.<\/p>\n\n\n\n<p><strong>6. Objection handling skills<\/strong><\/p>\n\n\n\n<p>It is essential to learn how\nto handle objections. A salesperson should understand the objection clearly,\nask for more information and address their concerns by clearly communicating\nhow your solution helps solve their business challenge. &nbsp;<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"597\" height=\"246\" src=\"https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2022\/03\/5.jpg\" alt=\"Sales CRM\" title=\"Sales CRM\" class=\"wp-image-4961\" srcset=\"https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2022\/03\/5.jpg 597w, https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2022\/03\/5-300x124.jpg 300w\" sizes=\"auto, (max-width: 597px) 100vw, 597px\" \/><\/figure><\/div>\n\n\n\n<p><strong>6 Must-Have Inside Sales Tools<\/strong><\/p>\n\n\n\n<p><strong>1.Phone<\/strong><\/p>\n\n\n\n<p>Phone conversation is still one of the most valuable interactions that salespeople can make with a prospect. A CRM software that integrates phone calling functionality makes it easier for salespersons to call and reach out to prospects. Salespersons can simply click on the number to dial and when the calls are automatically logged in the system, it hugely helps for further follow-ups. <\/p>\n\n\n\n<p><strong>2.Email management system<\/strong><\/p>\n\n\n\n<p>Email remains important in business communication. With an email management system, sales executives and sales associates can reach out to more number of leads and customers quickly by sending mass emails, bulk emails and can track them. <a href=\"https:\/\/www.helloleads.io\/crm\/what-is-crm\/\" title=\"CRM\"><strong>CRM software<\/strong><\/a> allows building customized communication journeys for each prospect and manages the frequency of emails accordingly. Most of the CRM software has the means to optimize emails for different devices (desktop, tablet, mobile phone) and email clients (Outlook, Gmail), which is critical for a consistent user experience.<\/p>\n\n\n\n<p><strong>3.Lead scoring<\/strong><\/p>\n\n\n\n<p>If you have a large number of leads, it is difficult for your inside sales team to figure out which prospect has to be contacted now and who is really interested in your product or service. A lead scoring tool can help you to identify which leads are most likely to buy by scoring each lead based on lead\u2019s attributes including professional information, website visits, signing up for webinars and requesting price quotation. Lead scoring helps your sales teams to prioritize leads and engage with the leads who are ready to make a purchase.<\/p>\n\n\n\n<p><strong>4.Prospecting tools<\/strong><\/p>\n\n\n\n<p>Considering\nthe inside sales team\u2019s remote engagement with prospects, it is critical for\nsales executives to correctly identify relevant prospects and engage with them.\nThese tools work in real-time to track the prospects who visit your site and\npoint out your most engaged visitors. <\/p>\n\n\n\n<p>A good <a href=\"https:\/\/www.helloleads.io\/get_to_know_your_new_crm\/\" title=\"Best CRM\"><strong>CRM software<\/strong><\/a> can intelligently track your prospect\u2019s activities and arrange them in a relevant order to help salespersons to manage their sales activities.<\/p>\n\n\n\n<p><strong>5.Reporting tools<\/strong><\/p>\n\n\n\n<p>Using reporting tools, you can track a variety of metrics through which your team can monitor their performances, areas for improvement, sales strategies that are working, and sales strategies that need review and modification.<\/p>\n\n\n\n<p>A good <a href=\"https:\/\/www.helloleads.io\/blog\/all\/daily-sales-report-dsr\/\" title=\"Sales CRM\"><strong>sales reporting<\/strong><\/a> tool should also allow you to create reports quickly and easily. <\/p>\n\n\n\n<p><strong>6. Customer Relationship Management (CRM) software<\/strong><\/p>\n\n\n\n<p>A <a href=\"https:\/\/www.helloleads.io\/blog\/all\/marketing-and-sales\/choosing-best-crm-for-your-small-business-a-beginners-guide\/\" title=\"CRM\"><strong>CRM<\/strong><\/a> is a vital sales tool that allows you and your sales force to store all your business information in a central location. It also helps your sales team members to stay on top of their sales pipeline.<\/p>\n\n\n\n<p>Using\na CRM software allows your inside sales team to provide the best customer\nservice and at no matter where they are.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"588\" height=\"242\" src=\"https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2022\/03\/6.jpg\" alt=\"CRM\" title=\"Sales CRM\" class=\"wp-image-4963\" srcset=\"https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2022\/03\/6.jpg 588w, https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2022\/03\/6-300x123.jpg 300w\" sizes=\"auto, (max-width: 588px) 100vw, 588px\" \/><\/figure><\/div>\n\n\n\n<p><strong>Final thoughts on inside sales<\/strong><\/p>\n\n\n\n<p>Inside <a href=\"https:\/\/www.helloleads.io\/blog\/all\/sales-cycle-make-your-sales-cycle-run-better-faster\/\" title=\"Sales CRM\"><strong>sales<\/strong><\/a> has become more dominant with the constant introduction of new technology and tools that aid in the sales process. With the right tools in place, you can reach out to more leads who are most likely to make a purchase and get the best results.<\/p>\n\n\n\n<p>Feet\non the street is dead and the future is finger on the phone.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The advancement in technology has changed the landscape of sales in the last few decades and has led to the rise of inside sales. Still, most of the businesses adopt outside sales for selling products and services. On the other hand, using inside sales provides many benefits including reduced cost [&hellip;]<\/p>\n","protected":false},"author":13,"featured_media":7764,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[19],"tags":[636,30,635],"class_list":["post-2660","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-improving-sales","tag-insidesales","tag-sales","tag-skillsforinsidesales"],"aioseo_notices":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Are You Making Use Of Inside Sales To Boost Sales? - HelloLeads Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.helloleads.io\/blog\/all\/improving-sales\/boost-sales-using-inside-sales\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Are You Making Use Of Inside Sales To Boost Sales? - HelloLeads Blog\" \/>\n<meta property=\"og:description\" content=\"The advancement in technology has changed the landscape of sales in the last few decades and has led to the rise of inside sales. Still, most of the businesses adopt outside sales for selling products and services. On the other hand, using inside sales provides many benefits including reduced cost [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.helloleads.io\/blog\/all\/improving-sales\/boost-sales-using-inside-sales\/\" \/>\n<meta property=\"og:site_name\" content=\"HelloLeads Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/HelloLeads.io\" \/>\n<meta property=\"article:published_time\" content=\"2020-12-11T13:31:04+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-09-02T11:12:11+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2020\/12\/Inside-Sales-to-Boost-Sales-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"697\" \/>\n\t<meta property=\"og:image:height\" content=\"441\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Preethiya\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@HelloLeads_io\" \/>\n<meta name=\"twitter:site\" content=\"@HelloLeads_io\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Preethiya\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.helloleads.io\/blog\/all\/improving-sales\/boost-sales-using-inside-sales\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.helloleads.io\/blog\/all\/improving-sales\/boost-sales-using-inside-sales\/\"},\"author\":{\"name\":\"Preethiya\",\"@id\":\"https:\/\/www.helloleads.io\/blog\/#\/schema\/person\/78a2583aba41e20d86bf793dde2ad54c\"},\"headline\":\"Are You Making Use Of Inside Sales To Boost Sales?\",\"datePublished\":\"2020-12-11T13:31:04+00:00\",\"dateModified\":\"2022-09-02T11:12:11+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.helloleads.io\/blog\/all\/improving-sales\/boost-sales-using-inside-sales\/\"},\"wordCount\":1176,\"commentCount\":4,\"publisher\":{\"@id\":\"https:\/\/www.helloleads.io\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.helloleads.io\/blog\/all\/improving-sales\/boost-sales-using-inside-sales\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.helloleads.io\/blog\/wp-content\/uploads\/2020\/12\/Inside-Sales-to-Boost-Sales-1.jpg\",\"keywords\":[\"#insidesales\",\"#sales\",\"#skillsforinsidesales\"],\"articleSection\":[\"Improving sales\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.helloleads.io\/blog\/all\/improving-sales\/boost-sales-using-inside-sales\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.helloleads.io\/blog\/all\/improving-sales\/boost-sales-using-inside-sales\/\",\"url\":\"https:\/\/www.helloleads.io\/blog\/all\/improving-sales\/boost-sales-using-inside-sales\/\",\"name\":\"Are You Making Use Of Inside Sales To Boost Sales? 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